jk55 ("jk55", "we", "us", "our") operates the online casino and sports betting information platform accessible at https://jk55.cam (the "Platform"). We are committed to protecting the privacy and personal data of all individuals who use or interact with the Platform, including users based in Pakistan and wherever else access to this Platform is technically available.
This Privacy Policy ("Policy") describes how jk55 collects, processes, stores, discloses and protects personal data in connection with your use of the Platform. It also sets out the rights available to you in respect of your personal data and explains how you may exercise those rights.
This Policy applies to all data subjects whose personal data jk55 processes, including registered Account holders, persons who browse the Platform without registering, and individuals who contact jk55 support. This Policy should be read in conjunction with our Terms & Conditions and Responsible Gambling Policy.
By accessing or using the jk55 Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described herein. If you do not agree, you should cease using the Platform immediately.
The following definitions apply throughout this Privacy Policy:
jk55 acts as the Data Controller in respect of Personal Data collected through the Platform. As Data Controller, jk55 is responsible for determining the purposes for which your Personal Data is processed and the means by which that Processing is carried out.
Where jk55 engages third-party service providers (Data Processors) to assist with specific processing activities — such as identity verification, payment handling or platform analytics — those providers act under jk55's instructions and are contractually bound to process data only for the specified purpose and to maintain appropriate security standards.
For all data-related enquiries, requests to exercise your rights, or complaints about how your Personal Data is handled, please contact us at: [email protected]
jk55 collects the following categories of Personal Data in connection with Platform use:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, nationality | Registration & KYC verification |
| Contact Data | Email address, phone number, city of residence (e.g., Karachi, Lahore, Islamabad) | Registration & support requests |
| Financial Data | Deposit/withdrawal amounts (PKR), payment method references, transaction history | Cashier transactions |
| KYC Documents | CNIC scan, passport copy, proof of address, selfie/liveness check image | Identity verification process |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatic — upon Platform access |
| Gameplay Data | Games played, bets placed, wagering history, win/loss records, session duration | During active gameplay sessions |
| Communications Data | Live Chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out records for promotional communications | Account settings & preference updates |
Special Category Data: jk55 does not intentionally collect special category personal data (e.g., health data, biometric data beyond liveness checks required for KYC, or political opinions). KYC liveness images are processed solely for identity verification and are not retained for biometric profiling.
jk55 collects Personal Data through the following means:
When you create an Account, complete KYC verification, make a deposit or withdrawal, engage with our support team via Live Chat or email, or respond to promotional communications, you provide Personal Data directly to jk55.
Technical data — including your IP address, device identifiers, browser type, operating system, referring URLs and session timestamps — is collected automatically when you access the Platform. This data is collected through server logs, cookies and similar technologies.
Where you register via a partner or affiliate link, or where a KYC provider conducts document and identity checks on jk55's behalf, certain data may be received from those third parties as part of the verification or onboarding process.
When you initiate a deposit or withdrawal referencing Pakistani payment methods — such as bank transfers referencing HBL, UBL, Meezan Bank or Bank Alfalah, or mobile wallet references to Easypaisa, JazzCash or Raast — transaction metadata may be received from payment processors. Note that these payment references are contextual; jk55 does not assert that these providers endorse or support gambling operations.
jk55 processes Personal Data on one or more of the following legal bases, depending on the nature and purpose of the Processing activity:
| Processing Purpose | Legal Basis |
|---|---|
| Account creation and management | Performance of contract |
| Identity verification (KYC) and age checks | Legal obligation; legitimate interests |
| Processing deposits and withdrawals | Performance of contract |
| Fraud prevention and AML compliance | Legal obligation; legitimate interests |
| Responsible gambling monitoring and intervention | Legal obligation; legitimate interests |
| Improving Platform performance and user experience | Legitimate interests |
| Sending promotional communications (with opt-in) | Consent |
| Responding to support queries and complaints | Performance of contract; legitimate interests |
| Compliance with regulatory and legal requirements | Legal obligation |
jk55 does not sell your Personal Data to third parties for their own marketing purposes. Where we rely on consent as our legal basis, you retain the right to withdraw that consent at any time without affecting the lawfulness of Processing that occurred prior to withdrawal.
jk55 does not sell Personal Data. We may share Personal Data with the following categories of recipients where necessary and proportionate:
Important: All third parties to whom Personal Data is disclosed are contractually required to maintain appropriate technical and organisational security measures and to process data solely for the specified purpose. jk55 remains responsible for the security of Personal Data shared with Data Processors.
Given that jk55 operates as an internationally accessible platform, your Personal Data may be transferred to and processed in countries outside of Pakistan. Some of these countries may not have data protection laws equivalent to those applicable in other jurisdictions.
Where Personal Data is transferred internationally, jk55 takes reasonable steps to ensure that appropriate safeguards are in place — including contractual data processing clauses, technical encryption and access controls — to protect your data to a standard consistent with this Policy.
Pakistani Users: Pakistan's Personal Data Protection Bill and existing frameworks under the Pakistan Telecommunication (Re-organisation) Act and the Electronic Crimes Act 2016 (PECA) may apply to certain aspects of data handling relevant to Pakistani residents. This Policy does not constitute legal advice on applicable Pakistani data law. Users are encouraged to seek independent legal guidance if concerned about cross-border data transfers.
jk55 retains Personal Data for as long as is necessary to fulfil the purposes described in this Policy and to comply with applicable legal, regulatory, AML and audit obligations. The following general principles apply:
Personal Data associated with an active Account is retained for the duration of the Account's existence, plus any legally required retention period following closure.
Identity documents, KYC verification records and transaction history relating to AML compliance obligations are typically retained for a minimum period as required by the applicable regulatory framework — commonly five (5) years from the date of the relevant transaction or Account closure, whichever is later.
Support correspondence, Live Chat transcripts and email records are retained for a period sufficient to manage complaints, resolve disputes and fulfil audit requirements.
Consent records for marketing communications are retained until consent is withdrawn. Following withdrawal, data used for marketing is promptly removed from active marketing databases, though a record of the withdrawal may be retained for compliance purposes.
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents identification.
Subject to applicable data protection laws and regulatory constraints, you may hold one or more of the following rights in respect of your Personal Data processed by jk55. To exercise any of these rights, please contact us at [email protected] with your Account username and the specific right you wish to exercise.
Request a copy of the Personal Data jk55 holds about you and information about how it is used.
Request correction of inaccurate or incomplete Personal Data held in your Account records.
Request deletion of your Personal Data where it is no longer necessary for the purpose collected, subject to overriding legal retention obligations.
Request that Processing of your Personal Data be limited to storage only while a dispute or objection is resolved.
Request a structured, machine-readable copy of Personal Data you have provided to jk55, where technically feasible.
Object to Processing based on legitimate interests, including profiling or direct marketing use of your data.
Where Processing is based on consent (e.g., marketing emails), withdraw that consent at any time via Account settings or by contacting support.
If you believe your data rights have been violated, you may lodge a complaint with the relevant supervisory authority in your jurisdiction.
Note on regulatory constraints: Certain rights — particularly erasure and restriction — may be limited where jk55 is required by law to retain data for AML, KYC, fraud prevention or audit purposes. We will clearly explain any such limitation when responding to your request.
jk55 uses cookies and similar tracking technologies (including web beacons and local storage) to operate the Platform, deliver a personalised experience and analyse usage patterns. By continuing to use the Platform, you consent to the use of cookies as described in this section.
You may manage or delete cookies through your browser settings. Most browsers allow you to block or delete all cookies or specific categories. Note that blocking essential cookies may prevent core Platform features — including login, deposits and withdrawals — from functioning correctly. For guidance on managing cookies in your specific browser, refer to your browser's official help documentation.
The jk55 Platform is strictly intended for adults aged 18 years or older, or the higher minimum age required by the operator's license jurisdiction. jk55 does not knowingly collect Personal Data from minors. If you believe that a minor has registered on the Platform or provided us with Personal Data, please contact us immediately at [email protected].
Upon receiving credible notification that a minor's data has been collected, jk55 will promptly close the relevant Account, delete the associated Personal Data where not required for legal purposes, and report the matter to appropriate authorities if required.
🔞 Adults Only — 18+ or the higher minimum required by the operator/license jurisdiction. Age verification is enforced via KYC. Attempting to register as a minor, or allowing a minor to use your Account, constitutes a serious breach of these policies and applicable law.
jk55 implements technical and organisational security measures designed to protect Personal Data against unauthorised access, disclosure, alteration, destruction or accidental loss. These measures include:
What you can do: Use a strong, unique password for your jk55 Account. Enable two-factor authentication if available. Never share your login credentials. Report any suspicious Account activity immediately to [email protected]. jk55 will never ask for your password in an email or chat message.
No security measure is infallible. jk55 cannot guarantee absolute security but commits to taking all reasonable and proportionate steps to protect Personal Data in its custody.
The jk55 Platform may reference or link to third-party services — including payment method providers referenced for Pakistani users' contextual familiarity (such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) — solely for informational purposes. These references do not imply that those providers endorse, support or are affiliated with jk55 or any gambling operation.
Any third-party websites or services you navigate to from the Platform are governed by their own privacy policies, which jk55 does not control and is not responsible for. jk55 encourages you to review the privacy policy of any third party before submitting your Personal Data to them.
jk55 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or Platform services. The revised Policy will be published on this page with an updated effective date.
Where changes are material — for example, a new category of data being collected or a significant change to how data is shared — jk55 will endeavour to notify registered Account holders via email or an in-platform notification prior to the change taking effect.
Your continued use of the Platform after a revised Policy takes effect constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you should close your Account and cease using the Platform.
For any questions, concerns or requests relating to this Privacy Policy or your Personal Data, please contact the jk55 data team using the details below. We aim to acknowledge all privacy-related requests within a reasonable timeframe and to provide a substantive response within 30 days, or sooner where required by applicable law.
Email: [email protected] — Please include "Privacy Request" in the subject line, along with your Account username and a clear description of your request.
Available 24/7 through the Help Center widget. For urgent privacy concerns — such as suspected unauthorised access to your Account — Live Chat is the fastest channel.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy for a complete picture of your rights and obligations on the Platform.
A plain-English summary of our most important data protection commitments for Pakistani users. These cards complement, but do not replace, the full policy above.
Every byte of data exchanged between your device and jk55 is protected by SSL/TLS encryption over HTTPS. This prevents interception of your login credentials, financial data and KYC documents in transit — whether you are on Wi-Fi in Lahore or mobile data in Faisalabad.
Identity documents — your CNIC, passport, proof of address and selfie — must be submitted exclusively through jk55's secure HTTPS verification portal. We will never request documents via email, WhatsApp or any unencrypted messaging channel. If in doubt, contact support first.
jk55 does not sell, rent or trade your Personal Data to third parties for their own marketing purposes. Data is shared only with service providers who need it to operate specific Platform functions — KYC, payment processing, analytics — and who are contractually bound to protect it.
You hold rights of access, rectification, erasure, restriction, portability and objection. Withdraw marketing consent at any time through your Account settings or by emailing support. We will respond to all data rights requests within a reasonable, legally compliant timeframe.
jk55 retains Personal Data only as long as necessary for the purpose it was collected, or as required by AML, KYC and legal obligations. When the retention period ends, data is securely deleted or irreversibly anonymised. We do not hold your data indefinitely without reason.
The Platform is adults-only — 18+ or the higher minimum required by the operator/license jurisdiction. Date of birth is verified during KYC. If we discover a minor's data in our systems, we will close the Account, delete the data and take all appropriate steps without delay.